The list of links below provides phone numbers you can call for other customer service needs including residential and business service with direct energy and reporting a power emergency in your area.
Direct energy customer service phone number.
In case of power outage or gas leak please contact the local utility company for your area.
Click here for utility payment deferral program information and other helpful covid 19 resources.
This can be done up to 60 days before your fixed rate plan contract is set to expire.
This page serves as the hub for all of our online customer care resources.
This page serves as the hub for all of our customer care resources.
You deserve to have the best possible customer care available and we strive to bring it to you.
If you believe your identity has been stolen and used to establish service with direct energy click to learn more.
We want to fulfill all your electricity natural gas and home services needs.
Direct energy will contact you by mail email and or via online account manager messaging when you are eligible for renewal.
7 00am 7 00pm ct monday friday 7 00am 4 00pm saturday.
You can easily renew your existing direct energy service online.
Fraud help have a question about a plan or need help placing an order.
Direct energy offers electricity natural gas and home services across the u s.
Have a question about a plan or need help placing an order.
Thanks for choosing direct energy in alberta.
Let us help answer your energy management questions.
We ve put together the comprehensive collection of links below to better assist you with your customer support needs.
Contact direct energy customer service.
Direct energy services.
Contact direct energy business by phone or email.
7 00am 7 00pm ct monday friday 7 00am 4 00pm saturday.